Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandi Malone

Brandi Malone

December 27, 2025

5  out of  5
rating by Brandi Malone
"They all were very helpful to me!"
We responded:
"Hi Brandi! Thanks for leaving us a review. We appreciate your business!"
Profile photo of Jack Hollum

Jack Hollum

December 23, 2025

5  out of  5
rating by Jack Hollum
"Always a pleasure to work with, honest and up front with costs and rationale for their services."
We responded:
"Hi Jack! Thank you for taking time to leave us a review and for the kind comments. "
Profile photo of Christel McCanless

Christel McCanless

December 19, 2025

5  out of  5
rating by Christel McCanless
"Tracee deserves 5 stars ***** plus a big hug for all the knowledge, TLC, and excellent service on email, on the phone, and especially in person she gave me after a recent tornado hit on our house, my car, and the surrounding property. 110 mph winds were a big hit. Carefully and very well all the details have been worked out. Thank you many times over, a satisfied customer for sure!"
We responded:
"We couldn’t agree more! Tracee loves her job and our customers. Thank you for sharing your experience. We appreciate you!! "
Profile photo of Spencer Jergins

Spencer Jergins

December 13, 2025

5  out of  5
rating by Spencer Jergins
"What a great experience I've had with these people. Great communicators, great rates, ease of bill paying, and access to information. You couldn't want more out of an agency."
We responded:
"We are so glad you enjoyed the experience. Our goal is to make insurance easy! Thanks for the review. "
Profile photo of Nikki Townsend

Nikki Townsend

December 8, 2025

5  out of  5
rating by Nikki Townsend
"Emily was very helpful when getting my quote I am glad I switched over"
We responded:
"I'm so glad you switched too! Thanks for leaving us a review."
Profile photo of Breonna Clemons

Breonna Clemons

December 5, 2025

5  out of  5
rating by Breonna Clemons
"Courtney is very responsive and kind. She is always finding me ways to save money."
We responded:
"We think Courtney is pretty fantastic too! Thanks for the review. "
Profile photo of Sandra Gardner

Sandra Gardner

November 7, 2025

5  out of  5
rating by Sandra Gardner
"State Farm is the best insurance company I have ever worked with, all the agents are great and very helpful."
We responded:
"We are so glad that you had a great experience. Thank you for the review! "
Profile photo of Nicole Littleton

Nicole Littleton

November 7, 2025

5  out of  5
rating by Nicole Littleton
"Christina goes above and beyond to take care of us. She’s got one of the kindest and most honest hearts around!"
We responded:
"Thank you for such a sweet and kind review! "
Profile photo of Cyle Lewis

Cyle Lewis

November 5, 2025

5  out of  5
rating by Cyle Lewis
"Excellent Roadside Assistance - 5 Stars I’ve had State Farm auto insurance for years, and recently needed to use their roadside tow service for the first time. I was shocked at how efficient and fast it was! I made the call, sent the vehicle location, and they kept me updated every step of the way - when the tow truck was en route, during pickup, and at drop-off. They had my vehicle picked up and delivered to the repair shop before I even got home. Outstanding communication and service when I needed it most. Highly recommend!"
We responded:
"Hi Cyle! I'm glad the service was there when you needed it and that you had a great experience. Thanks for sharing!"
Profile photo of Ryan S

Ryan S

November 5, 2025

5  out of  5
rating by Ryan S
"I have been with Christina for about 15 years - she is great!"
We responded:
"Thanks Ryan! We feel the same way about your family. "
Profile photo of Jonathan Mullins

Jonathan Mullins

October 31, 2025

5  out of  5
rating by Jonathan Mullins
"Christina Smith is very knowledgeable on State Farm Insurance retirement annuity opportunities. When annuity questions are posed to her, she quickly responds and provides feedback accurately in a way that details on these products are easy to understand."
We responded:
"Thanks Jonathan! We work hard to help our customers protect and save for the future. I appreciate you taking time to leave us a review."
Profile photo of Rodney Halford

Rodney Halford

October 24, 2025

5  out of  5
rating by Rodney Halford
"Christina is amazing! She truly cares about every client she has. Go with someone who truly cares about your insurance needs"
We responded:
"Thank you!! Excited for how we can serve our community. "
Profile photo of Paige Kelly

Paige Kelly

October 20, 2025

5  out of  5
rating by Paige Kelly
"This State Farm has been super helpful and organized. I came from a different branch in a totally different state where they’d messed up tons of basic information and caused problems with the DMV - Emily here in Huntsville was able to help right away, got the exact information I needed, and was so kind and friendly about my move to Huntsville! My car and renters insurance has been smooth and easy so far and this SF office is great at answering questions and seems to be well invested in their community. I’d definitely recommend them to anyone."
We responded:
"Thanks, Paige! We love that you had a great experience. "
Profile photo of Alexz Farrell

Alexz Farrell

October 16, 2025

5  out of  5
rating by Alexz Farrell
"Very quick and responsive to helping me switch my car insurance!"
We responded:
"We are so glad you were happy with your experience. Thanks for the review! "
Profile photo of Terrence Blackmon

Terrence Blackmon

October 15, 2025

5  out of  5
rating by Terrence Blackmon
"Great people. Made my transition easy"
We responded:
"Thanks for choosing us and for the review! "
Profile photo of Todd Lindley

Todd Lindley

October 11, 2025

5  out of  5
rating by Todd Lindley
"Needed a property policy quickly and this was super easy and convenient!"
We responded:
"Wow! That’s what we want to hear. Thanks for sharing your experience with us. "
Profile photo of Gia Paolini

Gia Paolini

September 18, 2025

5  out of  5
rating by Gia Paolini
"I came across this office due to family doing business with them and seeing how well this office has taken care of them it really made me feel confident in reaching out to them once it was time for me to buy the title of my car and get car and life insurance under my belt. They’ve been so wonderful as a source of education towards my future care through life insurance and are all just so extremely lovely. If you’re new or just need an honest place to care for you - this is it ❤️"
We responded:
"Thank you Gia!!! You’re the best and we’re happy you are part of our agency family now. "
Profile photo of Danny Fields

Danny Fields

August 15, 2025

5  out of  5
rating by Danny Fields
"Great customer service. Very helpful and understanding."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Todd

Todd

August 15, 2025

5  out of  5
rating by Todd
"Saved me $2300 annually vs what I was paying with Allstate."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Toya Hewlett

Toya Hewlett

August 8, 2025

5  out of  5
rating by Toya Hewlett
"My experience with State Farm has been amazing. The staff is very informative and nice. No matter how many questions I had Emily answered my questions and she stayed in contact with me to make sure my process went smoothly."
We responded:
"We are so glad you had an amazing experience with our team! Thank you for leaving us a review. "
Profile photo of Anton Canady

Anton Canady

August 4, 2025

5  out of  5
rating by Anton Canady
"Outstanding customer service! Consistently checks with me to ensure my needs are being met and shares updates on product information. Great response time when I’ve had to leave a message."
We responded:
"Thank you! Our team strives to provide a remarkable experience and to make insurance easy. "
Profile photo of Lindsay Izzo

Lindsay Izzo

August 1, 2025

5  out of  5
rating by Lindsay Izzo
"**Exceptional service and genuine care for customers!** Emily went above and beyond to help us find the best insurance rates. She spent considerable time researching multiple options and presented us with detailed comparisons that made our decision-making process much easier. Her professionalism and expertise in the insurance field really shine through. If you're looking for an insurance agent who combines expertise with genuine customer care, I highly recommend Emily."
We responded:
"Thank you for recognizing Emily’s efforts and I am glad you felt like more than a transaction. Our goal is to match you with customized insurance solutions. We are here when you need us! "
Profile photo of hiren bharadia

hiren bharadia

July 23, 2025

5  out of  5
rating by hiren bharadia
"Such a great experience with satisfaction and always very helpful customer service with nice management!"
We responded:
"Thank you for the review! I think our team is pretty special too! "
Profile photo of rcgrant66

rcgrant66

July 14, 2025

5  out of  5
rating by rcgrant66
"I had the pleasure of working with Emily Bynum, who was both courteous and patient throughout the process. She took the time to clearly explain the deductions in a way that was easy to understand. Ultimately, State Farm provided a mortgage insurance rate that was approximately $1,500 less than my previous insurance provider. I am grateful to have found such excellent service and savings."
We responded:
"Thank you for leaving us such a thoughtful review! We think Emily is great. Welcome to the Agency! "
Profile photo of Porsha Belford

Porsha Belford

July 7, 2025

5  out of  5
rating by Porsha Belford
"A wonderful place to be affiliated with! Everyone I’ve talked to is amazing. The customer service is top tier and I’m thankful that I now have auto insurance with them along with life insurance. If you’re looking for great affordable insurance and people who actually care about trying to help you as much as they can…..it would be them. I recommend them.❤️"
We responded:
"We are so thankful you stopped by to leave a review! Glad to hear that you were satisfied with our service and that you have the valuable coverage you need. Welcome to the agency! "